Support
How can we help?
Find answers to the most common questions below.
Points and comments
How do I earn points?
Open Gain Points in your dashboard and post comments on other users' Steam profiles. Once a comment is verified, you get the points that request pays per comment (a small part is burned to keep points valuable).
Why wasn't my comment counted?
Comments are checked a few minutes after you post them. A comment only counts when it was posted from the Steam profile you picked, matches the task, and is still visible on the other profile.
Why is my request not getting comments?
Your Steam profile and its comment section have to be public. Requests that pay more points per comment are picked up sooner, so raising the price helps when it's busy.
Can I pick the comments I receive?
Yes. Make your own comment list, or subscribe to a public one, and choose it when you create a request.
Buying points
I paid, but I don't see my points
Points are added as soon as the payment goes through, usually within a minute. The order email links to its tracking page, where you can see the status. Still missing after that? Join our Discord from your dashboard and send us your invoice ID.
Which payment methods can I use?
Debit and credit cards, local options such as iDEAL, BLIK, Revolut and Klarna, and crypto (BTC, ETH, LTC, USDT, XMR and more).
Your account
I didn't get the activation email
Check your spam folder first. You can send a new one from Settings in your dashboard.
How do I delete my account?
Go to Settings in your dashboard and choose Delete account. We email you a link to confirm it.